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Two-Factor Authentication Setup Guide

Secure your InworkJobs account with an extra layer of protection

Two-Factor Authentication (2FA) adds an additional security layer to your account. Even if someone obtains your password, they cannot access your account without the unique verification code generated by your authenticator app. We strongly recommend all users enable this feature.

Before You Begin

You will need an authenticator application installed on your mobile device. We recommend any of the following free and trusted apps:

Google Authenticator Microsoft Authenticator Authy LastPass Authenticator

Setup Instructions

1

Log Into Your Account

Sign in to your InworkJobs account using your registered email address and password. Navigate to your account dashboard from the top-right menu.

2

Open Security Settings

From your dashboard, locate and click on "Settings" in the sidebar menu. Then select the "Security" tab to access security-related options for your account.

3

Enable Two-Factor Authentication

Find the "Two-Factor Authentication" section and click on the "Enable" button. A QR code and a setup key will be displayed on your screen. Do not refresh or leave this page until setup is complete.

4

Scan QR Code With Your Authenticator App

Open your authenticator app on your mobile device. Tap the "+" or "Add Account" button, then select "Scan QR Code." Point your camera at the QR code displayed on InworkJobs. Alternatively, you can manually enter the setup key provided below the QR code.

5

Verify the Setup

After scanning, your authenticator app will generate a 6-digit verification code. Enter this code in the verification field on InworkJobs and click "Verify & Enable." The code refreshes every 30 seconds, so enter it promptly.

6

Save Your Backup Codes

Once 2FA is successfully enabled, you will be provided with backup recovery codes. Save these codes in a secure location, preferably offline. These codes allow you to access your account if you lose access to your authenticator app. Each backup code can only be used once.

Important Security Notes

Store your backup codes securely. We recommend printing them and keeping them in a safe physical location, or storing them in a password manager.

Do not share your backup codes or authenticator app access with anyone. InworkJobs support will never ask you for your 2FA codes.

If you lose access to both your authenticator app and backup codes, account recovery will require contacting support with proof of identity. This process may take several business days.

You can disable 2FA at any time from the Security Settings page, but you will need to provide a valid 2FA code to do so.

Troubleshooting Common Issues

Code Not Working?

Ensure the time on your mobile device is set to automatic. Authenticator codes are time-based, and incorrect device time is the most common cause of invalid codes.

Lost Phone or Changed Device?

If you still have your backup codes, use one to log in and reconfigure 2FA on your new device. If backup codes are also lost, contact support immediately for identity verification.

QR Code Not Scanning?

Use the manual setup option by typing the alphanumeric setup key provided below the QR code into your authenticator app. This method is equally secure.

Need Help With 2FA?

Our support team is available 24/7. Contact: [email protected]