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Lost Your Password?

Forgot Your Password? Here's What to Do:

1. If you have forgotten your profile password, please contact our helpline. A new password will be provided to you immediately.
2. When requesting a password reset, make sure to provide the following information to the helpline:

  • Your National ID (NID) number
  • Your phone number
  • Your Gmail address

3. After verifying your details, a new password will be sent to you via SMS or provided over a phone call within a short time.